Returns & Exchanges

At Ruby Joy Boutique, we want you to love every piece you purchase, but we understand that sometimes things don't work out. We offer a 30-day return window for all items in their original condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided through our portal or sent to your email inbox.

• 3.
  Package Your Items

  Securely pack your items in the original packaging if possible, ensuring all original tags and protective liners are still in place.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.